The Pand - Small Luxury Hotel of the World

The Pand - Small Luxury Hotel of the World

The Pand - Small Luxury Hotel of the World

It is fantastic to be able to outsource this process to Reviews4you.  They handle the reviews in a very professional way.  The reviews are managed efficiently, and on time, while our staff can focus on the service to our guests while they are staying here in the hotel which is our priority. Outsourcing to Reviews4you has been a great support in many ways and I would definitely not hesitate to recommend them.

Katelijne Haelters, General Manager Pand Hotel – Small Luxury Hotel of the World

Laris Hotels Group

The Pand - Small Luxury Hotel of the World

The Pand - Small Luxury Hotel of the World

Reviews4you have been managing the reviews for a selection of our properties here in Krakow and responding to clients feedback on Tripadvisor & Google. These were previously managed by our reception desk however we had challenges to maintain high standards of response in a quick and efficient manner. Reviews4you stepped in and took over this task from our reception teams which means we now have professional replies to all reviews within 48 hours. We now have a better position on some portals because review sites are tracking our response times and our clients appreciate the fact that we are taking care of opinions.

Chris Barker, Director of Sales Laris Hotels Group