How we support you
Guest Review Response Management
We craft thoughtful, personalized responses to guest reviews on behalf of hotels and restaurants.
Reviews4you Academy – Team Training
Our training program empowers hospitality teams to master the art of reputation management.
Business Intelligence Reports
We transform guest feedback into actionable insights. Our tailored reports analyze review trends, guest sentiment, and performance across platforms…
Mystery guest audit
Our discreet Mystery Guest service provides an unbiased evaluation of your guest experience from pre-arrival to departure.
How reviews impact your business – the stats
95% of travellers use reviews to decide whether to make a purchase or not.
82% of consumers would pay more for a hotel with a higher ranking
There are 3.5 billion hotel searches per month on Trip Advisor and Google and 5 billion restaurant searches
85% of consumers say that a good management response to a negative review would completely change their perspective
80% of consumers believe that a hotel that responds to reviews cares more about its guests.
If a property increases its review score by 1 point it could increase its price by up to 12% and increase bookings by 14%
65% of consumers are more likely to book a hotel that responds to reviews.
15% of consumers will phone a business directly after reading positive reviews.
What our clients say
InterContinental Hotels Middle East
We could not be happier with the services we receive from Reviews4you. Their responses and attitude are very professional and outsourcing our review management has lead to a greater efficiency and frees up the team’s time enabling them to focus on our no 1 priority which is our guests.
Le Pommier Hotel Guernsey
Having Reviews4you take care of our reviews gives our teams more time to concentrate on providing tru hospitality to our guests and not stuck at a desk typing. You can tell by our high performing reviews that this works really well for us. I have no hesitation in recommending Reviews4you to any hotelier.
Four Elements Hotel Amsterdam
Their responses are highly personalised and creative and represent our hotel in a highly professional manner. For any hotel who is not sure whether to outsource their review management to Reviews4you I would definitely say do it
Aeon Plaza Hotels
Reviews4you has been invaluable to Aeon Plaza Hotels. They respond to our reviews in a professional and informative way, managing future guest expectations while encouraging direct booking requests. I wouldn’t hesitate to recommend their services.
Park Inn by Radisson Amsterdam City West
For the last few years we have been working with Reviews4you, and our experience is very positive. It helps that a dedicated team has a background in hotels