info@reviews4you.com       +31 630285052

Managing your online reputation while increasing your revenue

Don’t let generic or impersonal replies to your reviews damage the reputation you’ve worked so hard to build

Reviews4you – why?

By responding to your online reviews within 48 hours, we offer a simple and effective service which saves you valuable time and increases revenue.

Outsourcing the review response process to Reviews4you also relieves some of the pressures of your daily workload allowing you to concentrate on your core operations in the knowledge that your online reputation is being efficiently managed.

Reviews4you – the benefits

Reviews4you – the facts

5 billion
restaurant searches and 3 billion hotel searches per month on Google.

469 million
unique Trip Advisor visitors per month.

88%
of consumers use reviews to determine whether to make a purchase or not.

15%
of consumers will phone a business directly after reading positive reviews.

75%
travellers more willing to book a hotel with higher ranking even if more expensive.

85%
users say a good management response to a negative review improves impression of a hotel or restaurant.

65%
users more likely to book a hotel or restaurant that responds to reviews.

Ranking 
The better managed your reviews the higher your ranking on google related search engines.

80%
consumers believe that a hotel or restaurant that responds to reviews cares more about its guests.

17%
higher levels of engagement for properties that respond to reviews and 21% more likely to receive a booking enquiry.

Reviews4you – the process

Discuss marketing strategy, objectives, tone, style, best practices and sign off. Property to send access to review sites.

Respond to reviews directly on review site using carefully crafted, personalised and professional responses.

Provide and analyse business intelligence reports detailing sentiment value of your reviews and your comp set.

Marketing recommendations and calls-to-action to be discussed and implemented.

Reviews4you – the process

1) Onboard
Discuss marketing strategy, objectives, tone, style, best practices and sign off. Property to send access to all review sites.

2) Respond
Respond to reviews directly on review site using carefully crafted, personalised and professional responses.

3) Analyse
Provide and analyse business intelligence reports detailing sentiment value of your reviews and your comp set.

4) Recommend
Marketing recommendations and calls-to-action to be discussed and implemented.

Reviews4you – services

monkey

Tailor made responses within 48 hours

reporting

Reporting and competitive benchmarking

revenue

Increased revenue opportunities

dog

Training

Reviews4you – testimonials

It is fantastic to be able to outsource this process to Reviews4you. They handle the reviews in a very professional way. The reviews are managed efficiently, and on time, while our staff can focus on the service to our guests while they are staying here in the hotel which is our priority. Outsourcing to Reviews4you has been a great support in many ways and I would definitely not hesitate to recommend them.

– Katelijne Haelters, General Manager Pand Hotel – Small Luxury Hotel of the World

We are a family run hotel and don’t have the time or manpower to manage our reviews ourselves and so being able to outsource this to Reviews4you has been a great relief. We have already seen some direct bookings coming to us because of our responses and so I wouldn’t hesitate to recommend them. In fact I’d go so far as to say that I would encourage hotels to work with them as they do an excellent job and are a great support.

– Yu Wang Hu, Hotel Manager Kings Court Hotel

Reviews4you have been managing the reviews for a selection of our properties here in Krakow and responding to clients feedback on Tripadvisor & Google. They stepped in and took over this task from our reception teams which means we now have professional replies to all reviews within 48 hours. We now have a better position on some portals because review sites are tracking our response times and our clients appreciate the fact that we are taking care of opinions.

– Chris Barker, Director of Sales Laris Hotels Group

Reviews4you, you are extremely talented…I’m so glad you reached out on LinkedIn and I can’t wait to start promoting your services to others.

– Jill Mason, CEO at VRScheduler