We are very pleased with the services of Review4you. They help us stay connected with our guests and respond to our reviews within a short timeframe using the right tone of voice and including a small commercial message wrapped in an enthusiastic response. A great and professional resource that saves us so much time and ensures that we stand out for all the right reasons on review sites.
– Claire van Campen, General Manager Hard Rock Hotel Amsterdam American
We could not be happier with the services we receive from Reviews4you. Their responses and attitude are very professional, and our response rate is now at 99% compared to our comp set which is 35% on average. Outsourcing our review management has lead to a greater efficiency and frees up the team’s time enabling them to focus on our no 1 priority which is our guests.
– Tariq Y. Dowidar – Area General Manager InterContinental Hotels Middle East
We have worked with Reviews4you for a while now and they are a fantastic business support, part of our extended team. Previously, it was challenging to manage reviews across so many platforms without missing one or two. Joanne and her team ensure they are all responded to in a timely manner always with a professional approach. So much so that even when the reviews are unconstructive the team manage to respond in a positive way acknowledging feedback and encouraging repeat business.
I would recommend Reviews4You as an asset for any busy hospitality business!
– Claire Parry – Director, Week2week Serviced Apartments, Newcastle upon Tyne
It is fantastic to be able to outsource this process to Reviews4you. They handle the reviews in a very professional way. The reviews are managed efficiently, and on time, while our staff can focus on the service to our guests while they are staying here in the hotel which is our priority. Outsourcing to Reviews4you has been a great support in many ways and I would definitely not hesitate to recommend them.
– Katelijne Haelters, General Manager Pand Hotel, Bruges – Small Luxury Hotel of the World
We are a family run hotel and don’t have the time or manpower to manage our reviews ourselves and so being able to outsource this to Reviews4you has been a great relief. We have already seen some direct bookings coming to us because of our responses and so I wouldn’t hesitate to recommend them. In fact I’d go so far as to say that I would encourage hotels to work with them as they do an excellent job and are a great support.
– Yu Wang Hu, Hotel Manager Kings Court Hotel, Amsterdam
The services that have been provided by Reviews4you have been great. It takes one aspect of the business that is so important off my plate. Knowing we have a professional team responding to our reviews in a timely manner is great and being so short staffed, it’s a big relief.