Are you losing sales because you’re too busy to reply to your reviews?
Are you letting generic or impersonal responses to your reviews damage the reputation you’ve worked so hard to build?
Are you missing out on the opportunity to engage with your guests and build customer loyalty?
Welcome to Reviews4you – taking the pain away from the review response process whilst helping to increase your revenue
Reviews4you – how we support your business?
Increase revenue & generate sales
By using carefully crafted, tailor made responses-with-a-twist to your reviews, Reviews4you helps you to increase your direct bookings, reduce costs, promote longer stays and generate sales.
Engaging with your guests helps build customer loyalty leading to repeat business which typically has a higher spend than new business and is 4 times cheaper to attract.
We also provide marketing and calls to action that actually work and is based on our business intelligence which highlights what the consumer thinks not only about your product but also that of your competitors.
Improve ranking and visibility
A study by Cornell University stated that if a property increased its review score by 1 point it could increase its price by up to 12% without it effecting occupancy.
Reviews4you’s data analysis and feedback will ensure that you invest in the right improvements to your services or products leading to an enhanced guest experience, better reviews and improved ranking on review sites.
Furthermore, Google promotes credible and active businesses so our responses and usage of key words triggers their algorithms which in turn increases visibility.
Improve ranking and visibility
A study by Cornell University stated that if a property increased its review score by 1 point it could increase its price by up to 12% without it effecting occupancy.
Reviews4you’s data analysis and feedback will ensure that you invest in the right improvements to your services or products leading to an enhanced guest experience, better reviews and improved ranking on review sites.
Furthermore, Google promotes credible and active businesses so our responses and usage of key words triggers their algorithms which in turn increases visibility.
Stand out from the crowd
By providing powerful, creative and bespoke replies to your reviews and not the generic, robotic replies that your competitors use, Reviews4you ensures that your hotel or restaurant will stand out from the crowd and be a lot more visible in a highly competitive market.
Furthermore, the attention you give to your reviews will attract more customers as it shows that you really care about your guests and their feedback and that you invest in attention to detail. Review sites are the first place your customers will find you and you don’t get a second chance to make a first impression.
Saves time
Reviews4you responds to your reviews so that you don’t have to.
We understand that responding to reviews effectively can be time consuming and so outsourcing to Reviews4you helps relieve you of some of the pressures of your daily workload giving you more time to focus on your core operations and your guests experience.
This in turn leads to more positive reviews whilst giving you the peace of mind that your reputation is being professionally managed and that even in times of turmoil it is being looked after.
Saves time
Reviews4you responds to your reviews so that you don’t have to.
We understand that responding to reviews effectively can be time consuming and so outsourcing to Reviews4you helps relieve you of some of the pressures of your daily workload giving you more time to focus on your core operations and your guests experience.
This in turn leads to more positive reviews whilst giving you the peace of mind that your reputation is being professionally managed and that even in times of turmoil it is being looked after.
Reviews4you – the benefits
Provides professional, personalised responses
Stimulates direct business
Builds customer trust and improves customer retention
Reduces distribution costs
Protects your brand and reputation
Allows you to focus on your core operations
Want to feel confident knowing that your reviews and reputation are being efficiently managed?
Reviews4you – the facts
5 billion
restaurant searches and 3 billion hotel searches per month on Google.
469 million
unique Trip Advisor visitors per month.
88%
of consumers use reviews to determine whether to make a purchase or not.
15%
of consumers will phone a business directly after reading positive reviews.
75%
travellers more willing to book a hotel with higher ranking even if more expensive.
65%
of consumers more likely to book a hotel or restaurant that responds to reviews.
85%
of consumers say a good management response to a negative review improves impression of a hotel or restaurant.
80%
of consumers believe that a hotel or restaurant that responds to reviews cares more about its guests.
Reviews4you – Our services
Tailor made responses
Reporting and competitive benchmarking
Increased revenue opportunities
Reviews4you Academy
Reviews4you – the process
Consult
Agree response strategy and style
Respond
Respond to reviews
Analyse
Analyse performance and guest feedback
Recommend
Recommend marketing and calls to action
Reviews4you – the process
1) Consult
Agree response strategy and style
2) Respond
Respond to reviews
3) Analyse
Analyse performance and guest feedback
4) Recommend
Recommend marketing and calls to action
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We support sustainability which is why Reviews4you plants 200 trees for every new client that signs up!